Utopia Sailing Privacy Notice
Introduction
Welcome to Utopia Sailing's website! We take your privacy seriously and are committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.
We gather information about you whenever you interact with us, directly or through a third party. This includes interactions over the phone, through email exchanges, on our websites, or social media.
We never share or disclose your personal information with third parties unless required by law, to fulfill a contract, or for legitimate business interests. You always have the right to request that we delete your information, unless we are legally required to keep it.
Please take the time to carefully review this Privacy Notice, our [Terms of Use], and any supporting documents. This will ensure you understand the conditions you agree to by browsing and using this website, ordering products or services, or interacting with us.
We're happy to answer any questions you may have. However, if you disagree with our policies, you are free to not use our website.
What this Privacy Notice Covers
- The legal basis and purpose for processing your personal data
- How we collect personal data
- What personal data we collect
- How we use personal data
- Where we store personal data
- Who do we share personal data with
- Your rights to your personal information
Personal Data Protection & Security Statement
Utopia Sailing processes your personal data according to GDPR (EU) 2016/679 and has implemented appropriate organizational, technical, and security measures to protect your information from unauthorized access, misuse, disclosure, loss, or destruction.
Contact details for the Data Controller
- Full Name of Legal Entity: Utopia Sailing IKE
- Commercial Registry Number: 174826801000
- Registered / Postal Address: 13 Louka Mpellou Str. GR11524 Athens, Greece
- Telephone Number: 0034 687 118 110
- Contact e-mail: management@utopiaoverseas.com
Legal Basis and Purpose for Processing Personal Data
We collect and process your personal data based on:
- Your Consent: You give us permission to process your data to contact you, provide quotes, send company news, promotional offers, and other business-related information.
- Operational & Contractual Requirements: We need your data to enter into or perform a contract with you and fulfill our obligations.
- Legal Requirements: We are obligated to collect and process your data to comply with regulations, such as notification and registration requirements for yacht chartering activities.
- Other Legitimate Interests: We may use your data to improve our product or service offerings, assess your satisfaction, enhance website content, improve business processes, marketing efforts, products, and services.
How We Collect Personal Data
We collect information from various sources. Here's how we categorize it by interaction type:
Direct Interaction
You may provide us with personal data by:
- Requesting information
- Inquiring about products or services
- Paying for products or services through our website
- Subscribing to our newsletters and publications
- Giving us feedback on our services and products
- Interacting with our company for any other reason
You may provide this data by:
- Filling in forms on our websites
- Corresponding with us by post, phone, email, in person, or otherwise
Automated Technology Interactions
When you visit and browse our websites, we may automatically collect statistical and technical data that identifies your device and general location, but not you as a person. We collect this data using server logs, cookies, and data analytics technologies and services provided by third-party suppliers (e.g., Google) located outside the EU. Please refer to our Cookies Policy for more information.
When you follow us on social media, the collection, processing, storage, and use of your information are the responsibility of the social media provider, subject to their Privacy Policy. We can view information you share and receive analytics tools from platform providers for informational and marketing analysis purposes.
When chartering a yacht, we may also automatically collect yacht coordinate tracking information primarily for safety, emergency handling, and to enhance your charter base service level.
What Personal Data We Collect
The amount and type of personal data we collect is always reasonable, necessary, and kept to a minimum. Here's a breakdown by interaction level:
Website Browsing Data
We use cookies to improve your website experience. Cookies are small text files sent by the web server to your web browser and stored on your device. They allow our websites to recognize your device and remember if you've visited before. Cookies are an industry standard used by most websites. When you visit our websites, we may automatically collect information from you using cookies or similar technologies.
We use cookies for:
- Essential Cookies: These are necessary for our website to function. For example, they allow you to stay logged into your account and comment on our website. If you block these cookies, these features won't work.
- Performance Cookies: These collect information about how you use our website, such as which pages you visit and any errors you encounter. This helps us improve our website's performance and user experience.
- Functional Cookies: These allow our website to remember your choices (e.g., language preferences, login details) and provide personalized features.
- Targeting Cookies: These cookies track your browsing habits across different websites to show you relevant ads.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may limit your website experience.
We also use Google Analytics, a service that collects statistical data about user browsing actions and patterns (including IP address, operating system, and browser type) and sends it to Google servers. Google then provides us with reports containing statistical information, which doesn't identify individuals but helps us understand website performance and make improvements.
At this stage, your identity is neither determined nor recorded, except for your general location. Only when you enter your contact information on the website can we associate your visit with a specific individual.
Contact Data
When you contact us, we record your Name, Surname, Email address, Phone Number, Country, and any Comments to respond appropriately. If you contact us through a contact form on our website, we will also receive your IP address.
Newsletter & Publications Subscription Data
When you subscribe to our Newsletter or Publications, you provide us with the same Contact Data as above. If you subscribe through our website, we will also receive your IP address.
Booking / Charter Agreement Data
To book a sailing vacation, we collect and confirm the following personal data for legal and operational purposes:
Charterer
Identity Data (Minimum Requirements Mandated by Law)
Name & Surname
Gender
Date of Birth or Age Group
Nationality
Scanned Copy of Passport or ID
Residence (Postal) Address
E-mail address
Cell Phone Number
All Other Passengers
Identity Data (Minimum Requirements Mandated by Law)
Name & Surname
Gender
Date of Birth or Age Group
Nationality
Scanned Copy of Passport or ID
Charterer
Payments Data
Tax Registration Number (required by law from Greek citizens only)
Bank Account Details (only required for payments to you)
Payment Card Details (upon your request and authorization)
Travel & Service Arrangements Data
Flight Details, Local Accommodation details
Charter Preferences & Personalized Services Data
Provided by you for tailored charter arrangements (menus, wine lists, itineraries, etc.) and enhanced service level. May include sensitive personal data like religious beliefs, biometric data, dietary restrictions, and health information.
Please ensure that all members of your party are aware of our Privacy Policy and consent to your act on their behalf.
We need to collect, process, distribute, and store personal data required by law, for legitimate interests, or to fulfill a service or product order or contract. Failure to provide this information may prevent us from providing services or entering contracts.
Sailing Coordinates Data
Our catamaran is equipped with GPS tracking devices that transmit navigation coordinates. This information helps us optimize service levels and can be used as evidence in case of damage or accidents during the charter.
How We Use Personal Data
Beyond the specific purposes agreed upon, we may process and use your information for legitimate purposes as required or permitted by law.
The primary uses are:
- Operational & Legal Requirements: Responding to inquiries, preparing and performing contracts, complying with legal obligations, and protecting legitimate interests.
- Marketing: We may use your information to improve our website, conduct internal marketing analysis, and send offers and news that may interest you.
Data Storage & Retention
Where We Store Your Data
We use reputable service providers like Google, Microsoft, Dropbox, and HubSpot to store your data on their servers, which may be located outside your country or in the European Economic Area (EEA).
How Long We Retain Your Data
We retain your personal data as long as necessary to fulfill the purposes for which it was collected or as required by law (e.g., tax and accounting requirements, investigations, or disputes). You can unsubscribe from our marketing activities at any time.
Please keep your information up-to-date.
Who We Share Personal Data With
We share your information only for legitimate purposes and never sell or make it available to third parties for advertising. We may share your data with:
- Service providers (e.g., IT providers, analytics companies, PPC and E-newsletter services)
- Operational partners (e.g., fleet operators, charter brokers, yacht crews, charter-based operators)
- Competent authorities
The amount of information shared is always limited to the minimum necessary for the intended purpose, considering the nature and sensitivity of the data.
Your Rights to Your Personal Information
Subject to applicable law, you have the right to:
- Access your personal data
- Correct your personal data
- Erase your personal data
- Object to the processing of your personal data
- Restrict the processing of your personal data
- Transfer your personal data to another company
- Withdraw consent
- Lodge a complaint
To exercise these rights, contact us at info@utopiaoverseas.com. We may ask you to verify your identity and provide more details about your request. We will respond within a reasonable timeframe.
Definitions
- Utopia Sailing or us or we: Utopia Sailing IKE
- You or user or contact or visitor or customer: User or viewer of our website, customer, or other contact interacting with Utopia Sailing
- Third Parties: Service and product suppliers, operational partners, competent authorities, IT and data analytics service providers, who may be located outside the EEA.
Website Disclaimer
This website is provided "as is" and the information is for general purposes only and subject to change.
This website is not intended for children, and we do not knowingly collect personal information from children. By using this website, you confirm you are over 18. If you are under 16, you must obtain parental/guardian permission. If you provide information without consent, we will cease processing it.
Photos, videos, specifications, and graphics of yachts and services are indicative and non-binding. Reliance on website information is at your own risk. The yacht and services offered are described in written offer statements provided by Utopia Sailing in response to inquiries. Nothing on this website constitutes advice, and transmission, downloading, or sending of information does not create a contractual relationship.
Links to other websites are provided for convenience and do not imply endorsement by Utopia Sailing. We have no control over the content, availability, or privacy policies of those websites. When leaving our website, please read the privacy policy of the website you are visiting.
Cookies Policy
What are cookies?
Cookies are small text files sent by the web server to your web browser and stored on your device. They allow our website to recognize your device and remember if you've visited before. Cookies are an industry standard used by most websites. When you visit our websites, we may automatically collect information from you using cookies or similar technologies.
What do we use cookies for?
- Essential Cookies: These are necessary for our website to function. For example, they allow you to stay logged into your account and comment on our website. If you block these cookies, these features won't work.
- Performance Cookies: These collect information about how you use our website, such as which pages you visit and any errors you encounter. This helps 1 us improve our website's performance and user experience
